Criminals target van insurance holders in more than one way

VAN INSURANCE NEWS ROUNDUP: 7 DAYS ENDING 26 SEPT 2014:

Criminals are increasing their activity against van owners, especially when it comes to fraudulent van insurance claims – but that’s not all they’re up to.

The Freight Transport Association has put out the warning for the white van man to be on the lookout for commercial van insurance scammers. Criminals are apparently targeting van drivers in crash for cash fraud, and there’s evidence to back this up – official figures say that this type of car insurance fraud has gone up by 50 per cent over the last 12 months.

These criminals target van drivers in particular because they’re thought of as ‘easy prey,’ the FTA says. The trade industry body said the best way to combat against these bastards is to get your fleet fitted with dashboard cameras so these criminals can be caught in the act, and it sounds like a good idea for me – it’s hard to claim injury against an insurer when there’s video evidence of you slamming on your brakes to purposefully cause a rear-end shunt with the van behind you!

Meanwhile, not every criminal out there is a devious mastermind. In fact, some are absolutely thick. If you haven’t heard this next story yet, you’re going to be flummoxed: apparently a teenager nicked someone’s Transit van and went for a joyride on the M11.

Not entirely newsworthy on the face of it, is it? Well hold on to your knickers: this little bastard went the wrong way down the motorway, and not just for a few hundred feet, either – he went 40 bloody miles before he was finally caught by the authorities.

Yes, you read that right: 40 miles. This fine specimen of humanity, a 19 year old who’s been working as a labourer since the age of 13 when he left school, didn’t even have a proper driving license. It’s more than obvious that he wasn’t insured either, of course, but the good news is this pillock is now behind bars for the next 15 months.

Just goes to show you, boys and girls: stay in school. And don’t do drugs, either. Well that last bit is speculation on my part, but you know this fine upstanding citizen wasn’t in his right mind at the time – would it surprise anyone to discover he was a bit out of his mind on pharmaceuticals as well?

 

So who’s really behind your insurance rate hikes?

VAN INSURANCE NEWS ROUNDUP: 7 DAYS ENDING 12 SEPT 2014:

Van insurance and car insurance firms love to point the finger at high claims volume when it comes to rising rates, but how accurate is that really?

There’s nothing quite so depressing as hearing from a major provider of car insurance and commercial van insurance that it’s going to be come much more expensive soon to insure your vehicle. And this is exactly what some major insurers have said, which means the low rates we’re experiencing right now are likely at an end – but the reasons these rates are rising might surprise you.

Most insurers will say that it’s because their outgoings are outstripping their incomes. In fact, insurance giant Aviva recently said this week that a full 74 per cent of premiums collected from its customers go right back out the door to pay for insurance claims. This is also, not so coincidentally, why insurers constantly whinge about how claims fraud drives them mad because it increases the amount of money they have to spend on claims overall – and Aviva just reiterated this. They also said that if anyone is going to complain about increasing rates they should point the finger at road traffic accidents instead.

Meanwhile another major insurer said that it might be the industry’s fault itself that rates are about to rocket upwards. In a rare flash of honesty, large-scale British insurer Admiral said that the rampant price war that’s been driving premiums down over the past few years is likely playing a serious role in why rates are about to get pricier.

Apparently Admiral says that it’s simply not pulling in enough cash to pay for its operating costs, even though it’s been growing its market share rather considerably. The driving force behind this is the cut-rate premiums it’s been offering to new customers, and since every other insurer is trying to remain competitive it means that the majority of firms are likely in the same boat.

So there you have it – it might not just be the fault of claims activity and fraud. It’s really the fault of the industry as a whole, as their greed outstripped their common sense when it came to market share. Apparently none of these insurance providers have anyone working for them that took a bloody economics class in university.

This is why you can’t have nice things – like low rates

VAN INSURANCE NEWS ROUNDUP: 7 DAYS ENDING 5 SEPT 2014:

If you’re wondering why you can’t get a cheap van insurance quote, it could be you’re in the wrong line of work – or you’re a moron and auto-renew your cover.

Did I get your attention? Good. There’s a bloody epidemic when it comes to paying through the nose for van or car insurance in this country, and this month is one of the worst for its spread. You might not be able to do much about your chosen profession but there is something you can do about automatically renewing your cover for next year: just don’t do it, you bloody pillock.

September is one of those months where a large proportion of vehicle owners renew their annual cover, and it turns out that simply auto-renewing your cover with your existing provider is one of the worst things you can do. Well it is if you’re trying to save money; if you enjoy paying an arm and a leg for your van insurance go ahead and auto-renew if you like, but most sane Brits don’t like paying more than they have to.

Don’t believe me? Well new research found last year that Brits auto-renewing lost out on a collective £2 billion by not shopping around for more affordable cover. It doesn’t matter if you’re looking for third party cover for your Vauxhall Astra or you need commercial van insurance for your Ford Galaxy – no one has ever saved money by not switching insurers. In other words, do yourself a favour and shop around if your insurance is due to renew this month.

And if you’re in the medical field, you might think about changing professions. Independent research this week also discovered that, from a statistical standpoint surgeons and other medical professionals are the most accident-prone out of all British professionals. This means your insurance is likely to be higher if you’re one of the lucky few that get to save lives all day. What a lovely reward for all your hard work and sleepless nights, isn’t it?

Well if you’re interested you can always become a clerk somewhere instead. Sure you might not be able to afford that BMW any more but at least the insurance on your secondhand Nissan Micra will be quite affordable!

Van owners in IG postcode area hit with double whammy

VAN INSURANCE NEWS ROUNDUP: 7 DAYS ENDING 29 AUG 2014:

The IG postcode area has become a virtual wasteland when it comes to the fortunes of van owners, thanks to a seemingly uncontrollable spate of vehicle thefts.

Car thieves are out in force in places like Epping Forest and Redbridge, where there’s been in excess of 40 reported thefts over the last three months.While no one is safe from the loss of their vehicle in one of these postcodes, it seems like van owners are being targeted particularly by these criminals; the most oft-stolen vehicles include Mercedes Sprinters and Ford Galaxy vans. As if this wasn’t enough, vehicle burglaries have gone up as well, with more than 50 reports over the last three months as well.

This is of course rotten news or anyone living or working in the area, but especially bad for anyone looking to make a living as a white van man. Even worse is that this rash of vehicle thefts and break-ins have been going on long enough that car insurance companies have begun to respond – and how else but by raising rates on anyone living in the postcode? That’s right; car and van insurance providers have hiked rates in the region by 4.5 per cent, which raises the average cost of comprehensive cover to well over £900 a year according to the latest AA survey.

Is it just me or doesn’t it seem just inherently unfair that insurers punish their customers for things out of their control? It’s not like someone with commercial van insurance can just up and move out of the postcode if he or she discovers there’s a crime spree going on; what do insurers expect vehicle owners to do? Not everyone has a garage, you know.

Well there’s not much anyone can do about it besides sitting out all night and keeping watch over your car or van. Maybe if people begin doing that their insurers will cut them a break on their premium pricing? Probably not – they’ll invariably find something else to raise your rates over, such as getting behind the wheel without getting enough sleep or something similar. Some days it just doesn’t seem worthwhile getting out of bed.

 

Major insurer says don’t get used to cheap rates

VAN INSURANCE NEWS ROUNDUP: 7 DAYS ENDING 22 AUG 2014:

One major car insurance provider recently rained on everyone’s parade recently, remarking that the good times are nearly over when it comes to cheaper rates.

Industry juggernaut Admiral, infamous for cornering the market for car and van insurance, said recently that despite the fact that insurance rates have reached amazing lows lately the party could be over before we know it. Whilst a more conspiratorially-minded individual might interpret this as a threat that Admiral is going to choose to increase their rates, I don’t think this is the case – I simply think that the insurance giant is remarking that the industry in general is likely to have no choice but to raise rates in order to remain profitable.

Yes, there may be stories of other car and commercial van insurance providers such as Direct Line turning a profit even as rates decline, but in instances like this their steady income growth is more due to cutting their costs by a wide margin than anything else. And let’s be honest here – rates are almost ludicrously low on average. In fact a new press release from the British Insurance Brokers’ Association claims that there’s been an overall 5.6 per cent drop in insurance pricing – or if you take inflation into account, an even 7 per cent drop. This is of course a fantastic bit of news, considering we haven’t seen rates like this for vehicle insurance since 2010 or so, but unfortunately the news is overshadowed by Admiral’s dire portents.

So what’s a responsible vehicle owner to do? Well there’s not much to do, honestly, except ensure that you lock in your premium pricing for the year as soon as possible. If you ask me, if you don’t shop around when your renewal comes up this year you’re going to be sorely disappointed a year from now when your rates go up by an eye-watering margin and you find out you missed out on some significant savings. This could be your last chance for many insurance cycles to come, so don’t do something – or fail to do something – you’re gong to regret later on. It’s expensive enough to keep a vehicle on the road as it is without having to pay through the nose for insurance as well!

Insurers reveal profits yet premiums drop steeply

VAN INSURANCE NEWS ROUNDUP: 7 DAYS ENDING 15 AUGUST 2014:

So here’s one thing I just don’t understand: car and van insurance companies are reporting tidy profits even as premium prices plummet, sometimes severely.

Maybe I’m just naive but I always used to thinking about reality in a certain way. For example, if a car insurance company reports profits are going up, I’d expect to think that their premium pricing has crept higher as well, yet somehow that’s actually not the case right now. I know it seems backwards – and let’s be honest, it is – yet the news this week was filled with interesting tidbits of information revealing just these jumbled facts.

First of all, Direct Line Insurance just announced that its six month profit hit a tidy sum. How tidy you may ask? Well how does £225.1 million sound to you? I know it sounds fantastic to me. Now for what it’s worth Direct Line doesn’t just do motor and commercial van insurance but home insurance and other types of business – there’s all sorts of revenue streams the company has, and somehow all of them have been in the black.

Yet at the same time – and this is where it makes my head hurt to think about it – Direct Line also just reported that its first half premium profits have declined by nine per cent. What has happened here is that the price of an insurance policy in the UK has plummeted over the last year. In fact in some regions such as Scotland – where Direct Line actually hails from, considering that it had been spun off from Royal Bank of Scotland two years ago – prices have dropped by something like an amazing 20 per cent.

So premium prices are going down, insurers are taking in less money, yet somehow their profits are soaring? What in blue blazes is going on? Well the writing is on the wall – I’ll bet you anything that there are hundreds of insurance staff members getting sacked left and right as part of ‘corporate cost restructuring efforts’ or some other such rubbish. Fewer Brits on payroll means less money flowing out of the coffers of insurers to begin with – so they can afford to collect smaller amounts of revenue from British drivers. What a bloody mess!

Finding cheap van insurance soon to be least of our problems

VAN INSURANCE NEWS ROUNDUP: 7 DAYS ENDING 4 APRIL 2014:

Everyone knows how hard it is to find cheap van insurance nowadays, but if the rumours are true it looks like that’s going to be the least of our problems soon!

In fact, I know this is going to sound absolutely mad but I swear I’m not trying to take the piss out of you: there are new fears amongst car insurance and van insurance providers that the development of driverless vehicles is going to completely destroy the insurance industry. That’s right, that new self-driving Google or GM-powered car is going to bankrupt insurance providers, based on, well, pure speculation really.

Insurers are declaring the sky is falling because regions in the UK like Milton Keynes are setting aside specialised roadways for testing driverless vehicles in the coming years. Apparently this is just the first domino to fall that will spell the end of motorists driving their own cars, as far as insurers are concerned – and this means human error will be taken out of the picture when it comes to calculating insurance premiums. No more will it matter if you’re a certain age or live in a particular postcode, as you won’t be doing the driving any more – and this apparently fills insurers with terrible fear that they’ll go out of business for lack of funds.

This is of course incredibly stupid. The idea that driverless cars are going to completely replace vehicles that require human interaction – and that it will happen overnight – is daft. You’re telling me the white van man is going to be replaced by a robotic lorry driver? Pull the other one!

Meanwhile, if you’re in the business of landscaping and you’ve already got a large van with a trailer that you motor about to different homes in order to trim the verge and cut the lawn, you might be shaking your head at this bit of unrelated news: a new EU ruling could end up making you responsible for keeping motor insurance on any ride-on mowers you might have.

This isn’t just limited to commercial landscapers and gardeners, either – apparently anyone who owns a ride-on mower to keep their garden looking nicely trimmed could have to take out a policy as well, even if the bloody thing never even does anything but barely kisses the pavement as you back it into your garage or garden shed. All because of a court case going on in Luxembourg right now involving some daft bastard who was driving his ride-on mower on a motorway and who ended up in an accident. Lucky us, eh?

Can you trust van insurers and their ‘low rates?’

VAN INSURANCE NEWS ROUNDUP: 7 DAYS ENDING 1 AUG 2014:

So car and van insurance companies are saying their rates have been dropping like mad lately, but how much can you trust these insurers in the long run, really?

Well honestly you really can’t. I know, I’m not shocking anyone with this bit of intelligence but it’s true – van and car insurance providers might be slashing their rates left and right but they’re still getting their money’s worth out of you by using underhanded means. It’s a bit of a bait and switch if you think about it, especially now that research findings have been published how a large number of insurance providers are instituting hidden fees and charges to line their pockets with the cash they’re not pulling in from their customers directly any more.

Whether you want to ring up your insurer to inform them of a change to your personal details such as getting married or you’ve decided to cancel your policy early you’re likely to be subject to fines and fees now. In fact, there are more than a few insurance providers who will charge you for the high privilege of initially taking out cover with them – or even renewing your annual cover as well. Can you bloody believe it?

Of course insurers haven’t stopped there. Beware if you decide to ring up your insurer just to ask a question about your car or commercial van insurance cover, as you could end up making your premium prices go up completely inadvertently. Let’s say hail damage dents your bonnet a bit and you ask your insurer if your excess will be more than it would cost you to repair the bonnet out of pocket; even if you end up paying for the damage yourself there’s a chance insurers will decide to hike your rates just for the enquiry.

So yes, these are not exactly the kinds of activities that will endear your customers to you. Of course insurers really don’t care about that all that much, as evidenced by their behaviour. Well, forewarned is forearmed I suppose – don’t ring up your insurer unless you’re bloody well on fire and in a ditch somewhere in the middle of the Welsh countryside. And even then, you’re going to be lucky if you don’t end up with hiked insurance rates.

Postcode prejudice and redlining here and across the pond

VAN INSURANCE NEWS ROUNDUP: 7 DAYS ENDING 25 JULY 2014:

If you’re looking for cheap van insurance, guess what: you could end up paying through the nose just because you’re in the wrong postcode, my friend.

Rumours have been swirling forever about how insurers use arbitrary reasons such as your postcode to decide if you’re going to be offered affordable van insurance or car insurance or if you’re going to be slapped with a massive premium price. Well, new research has revealed that postcode prejudice is real and factual: the worst postcodes for high rates just happen to be grouped in Birmingham.

Did you happen to see that Channel Four documentary called Benefits Street? It was about how the number of Brits living on or near James Turner Street on the dole are through the roof – and it turns out that living in close proximity to Benefits Street, whether or not you’re receiving benefits, practically guarantees you insurance premium pricing so high as to be eye-watering. More than 20 per cent of the worst 100 British postcodes for high car and commercial van insurance premiums are within a stone’s throw of James Turner Street, so it doesn’t matter how conscientious a driver you may be: your postcode has sealed your fate.

For what it’s worth, I find a practice like this completely reprehensible on the part of insurers. Sadly it’s all too common – and not just here at home. American insurers do exactly the same thing. When it comes to US postcodes – known as zipcodes across the pond – American insurers intentionally carve out high rate areas by grouping zipcodes with a high concentration of lower socioeconomic classes together and charging them rates that are much higher. It’s known as redlining within the industry, and it’s akin to institutionalised discrimination, especially since so many of these zipcodes are home to not just low-income Americans but minority populations as well.

Yet somehow all of this is legal and accepted, both in the US and at home in the UK. I don’t see how this could possibly be just, but I also don’t see anyone else drawing attention to it or complaining about it. Who’s going to stand up to these insurers and tell them they can’t victimise people in this manner?

Not even new DVLA database will save the white van man

VAN INSURANCE NEWS ROUNDUP: 7 DAYS ENDING 18 JULY 2014:

The DVLA’s new database, which goes live next month, is rumoured to save every motorist as much as £15 on their insurance, but will it help the white van man?

When it comes to paying for car insurance or commercial van insurance, whatever drops premium prices is a good deal. Finding discount car insurance or cheap van insurance is always a challenge, and thanks to the new database linking to insurers directly, now a provider doesn’t have to take the word of drivers for granted when it comes to how many points they have on their licence – the information will be furnished to them directly. It will lead to more accurate premium pricing, and the average driver will save modestly on the cost of their cover.

However, whilst this new programme may have an overall positive effect on motorists’ wallets, cash for crash fraud is still a major problem in the UK – especially because van drivers are increasingly being targeted. New research released this week revealed how Birmingham is one of the worst places for car insurance fraud, and criminals have developed an insidious way to trick van drivers into getting into accidents deliberately.

The fraudsters are allegedly causing vehicles of all types to enter into a junction by flashing their headlights at them, ostensibly to give a silent signal to go ahead, only to then speed into them and orchestrate an accident they will then say was caused by the other driver. The scammer claims they never flashed their headlights, and when it’s one person’s word against another, most of those innocent drivers that end up getting tricked also end up getting the short end of the stick.

The result is a costly insurance claim against the innocent driver’s insurance company. This hikes rates for the van driver specifically and also ends up impacting all of us, as the more this fraud occurs the more insurers end up paying out to these criminals – and that leads to higher operating costs that need to be recuperated by raising rates across the board. Suddenly that £15 price drop from the new DVLA database seems less than useless doesn’t it?

At any rate, if you’re a van driver in Birmingham – or really anywhere, take it with a grain of salt if someone flashes their headlights at you whilst waiting at a junction. Like Admiral Ackbar likes to say, ‘it’s a trap!’

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